French Speaker Operations Officer
Employment type: Employee
Posted date: 2026-01-05
Deadline date: 2026-01-12
Recruiter: Edomais International PLC
Job Location: Addis Ababa
Category: customer service
Salary: 50,000-55,000
Career Level: middle
The -Operations Officer is Responsible for:-
1. Document scrutiny and collection of application for visa processing
2. Handel customer/applicant queries personally or via email, telephone
3. Handel cash and bank related transactions if assigned and ensure 100% accuracy
4. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors
5. Ensure all administration and logistics of passport delivery to consulate/applicant/logistic Company etc.
6. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
7. Inform the applicants about the available added services and ensure delivery of value Added service options to applicants/customers.
8. Encourage applicant to provide feedback on service provided and their overall experience overall experience at applicant center.
9. Ensure that the entire process is completed within the mandate turnaround time
10. Assist deputy manager/operation manager in execution of WB project
11. Ensure judicious use of natural resources
12. Adhere to the environment health and safety policy /objective and guidelines of the organization
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